To purchase here, all you have to do is choose your product, click "Buy", follow the instructions given on the next pages and pay.

• Offering products

  You can also offer certain products as gifts. Just click "Offer", enter your information and that of the recipient and pay.

• Where do we ship?

  If you purchase a product directly from carrefourinternet.com, we can ship in metropolitan France (unless stated otherwise in the product's page).

• Shipping fees

  Shipping fees are at your charge. They will be charged when you confirm your order.

• Delivery time

  Delivery time varies depending on the products and the time of order (weekdays or weekend). They are generally close to 48 hours.

• Receiving your products: Precautions to take when you receive your order

  Upon receiving your product, make sure to pay attention to two things:

  - Check the delivery note to see if it matches your order. If in doubt, do not hesitate to state your concerns to the delivery employee. If the package does not correspond, refuse it.
  - The goods' condition. If the package is torn, seems to have been crushed or opened or otherwise seems questionable, write down your detailed impressions on the delivery note that you will be asked to sign. Warning: writing "subject to unpacking" has no legal value. You must write precisely why you question the shipment's condition (i.e. if the package is damaged, opened, etc.). If you do not state any concern on the delivery order, it will be more difficult to reply favorably to a claim.

• Secure payment

  All transactions operated on the carrefourinternet.com website are totally safe.

  We insure this by using secured bank card payment systems: PayPal, eSelect plus, Moneybookers...

• You can pay by cheque, wire transfer, money order or Western Union

  If you choose one of these payment methods, we will ship your order as soon as the amount is received by your Carrefour Internet account.

• The invoice

  Your order's invoice is sent to you by e-mail at the time of payment.

  Do not delete it.

• How do I return a product that does not satisfy me?

  For orders made on our partners' websites: their own conditions govern return and refund.

  Ordering from carrefourinternet.com implies that you abide to the terms of sale and terms of use and means that you have gone through all steps of the ordering and payment processes, and that you did so while in full control of your psychological faculties.

  However if, for exceptional reasons, your judgement might have been altered, please send a written request within 7 days to [email protected], making sure to include the product's reference number.

Your personal information is strictly confidential.

Carrefour Internet uses your data for business information and special offer mailings only.

You can modify your information at any time by contacting [email protected].